CARING COMPANIONS LIMITED

Annual Return 2025/2026

The Annual Return is an online form that registered adults and children’s services providers are legally required to complete each year under the Regulations and Inspection of Social Care (Wales) Act 2016 (RISCA) . The purpose of Annual Returns is to provide the public with comprehensive, comparable and robust information on the quality of care and support services.

Provider: CARING COMPANIONS LIMITED

Provider summary

The provider was registered on: 30/01/2019
The following lists the provider conditions: There are no conditions associated to the provider

Training and workforce planning arrangements

Arrangements in place during the last financial year for identifying, planning and meeting the training needs of staff employed by the service provider. Alll staff members are listed on our care planning software, dates are listed and the software identifies when training needs updating.
Arrangements in place during the last financial year for the recruitment and retention of staff employed by the service provider. Caring Companions runs continuous recruitment campaigns with the online recruitment site Indeed.

Regulated services delivered by this provider

Service name Service type Type of care
Caring Companions Limited Domiciliary Support Service None

Service: Caring Companions Limited

Service summary

Service Type Domiciliary Support Service
Type of Care None
Approval Date 30/01/2019
Maximum number of places 0
Partnership Area Cardiff and Vale
Service Conditions
  • CARING COMPANIONS LIMITED is registered to provide a domiciliary support service in Cardiff and Vale regional partnership area
  • The responsible individual for this service is Colin Anthony Evans
How many people in total did the service provide care and support to during the last financial year? 52

Service management

Responsible Individual(s) Colin Evans
Manager(s) Louise Gunter, Deborah Evans

Service contact details

Service Telephone Number 01656729550
Service Contact Email Address info@caring-companions.com

Languages used at the service

What is the main language through which the service is provided? English
Other languages used in the provision of the service There are no other languages used at the service
Non-verbal communication methods used at the service There are no non verbal communication methods used at the service

Engagement with people using the service

Telephone Email

Compliance and quality statement

Not Inspected - Strong Internal Checks

Although we were not inspected by Care Inspectorate Wales during the reporting period, we regularly review the care and support we provide. These reviews give us confidence people are receiving safe, person-centred care which meets their needs and supports their wellbeing.

We are confident our service meets the standards set out under section 27(1) of the 2016 Act.

Fees charged by the service

The minimum hourly rate payable during the last financial year? £32.65
The maximum hourly rate payable during the last financial year? £32.65

Complaints processed by the service

Total number of formal complaints made during the last financial year 0
Number of active complaints outstanding 0
Number of complaints upheld 0
Number of complaints partially upheld 0
Number of complaints not upheld 0

Staff working at the service

Staff summary

The total number of full time equivalent posts at the service (as at 31 March) 27

Posts and vacancies

Role type No. of staff in post Total vacancies
Manager 2 0
Senior Care Worker 1 0
Care Worker 28 0

Training undertaken

Induction and Health & Safety
Role type Induction Health & Safety
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Equality, Diversity & Human Rights and Infection, prevention & control
Role type Equality, Diversity & Human Rights Infection, prevention & control
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Manual Handling and Safeguarding
Role type Manual Handling Safeguarding
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Medicine Management and Dementia
Role type Medicine Management Dementia
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Positive Behaviour Management and Food Hygiene
Role type Positive Behaviour Management Food Hygiene
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed

Contractual arrangements

Permanent Staff, Fixed Term Contracted Staff and Volunteers
Role type No. of permanent staff No. of fixed term contracted staff No. of volunteers
Manager 2 0 0
Senior Care Worker 1 0 0
Care Worker 28 0 0
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
Role type No. of agency/bank staff No. of non-guaranteed hours (zero hours) staff
Manager 0 0
Senior Care Worker 0 0
Care Worker 0 0

Full time v part time information

Role type No. of full time staff No. of part time staff
Manager 2 0
Senior Care Worker 1 0
Care Worker 20 8

Staff qualifications

Hold required qualification & Working towards required qualification - not apprenticeship
Role type Hold required qualification Working towards required qualification - not apprenticeship
Manager 2 0
Senior Care Worker 1 0
Care Worker 0 0
Working towards required qualification - apprenticeship & Qualification not required for role
Role type Working towards required qualification - apprenticeship Qualification not required for role
Manager 0 0
Senior Care Worker 0 0
Care Worker 0 0

Typical shift patterns

Role typeTypical shift patterns
Senior Care Worker Day Shift 0700-2230
Care Worker Day Shift 0700-2230