Independent oversight and clear accountability
Care Inspectorate Wales and our regulation
Choosing a home care provider means placing trust in an organisation and the people who work for it. Regulation helps protect that trust.
Registered with Care Inspectorate Wales (CIW)Service Provider ID: SIN-00010057-QTWC
The independent regulator
What is Care Inspectorate Wales?
Care Inspectorate Wales (CIW) regulates and inspects social care services across Wales, including domiciliary care providers. Its role includes registering providers, inspecting services, monitoring quality and safety, and taking action where standards are not met.
Reassurance for families
Why regulation matters in home care
Home care takes place in people’s own homes, often at times of vulnerability or change. Regulation provides a clear framework of accountability for the way care is organised and delivered.
Standards we are accountable for
What CIW regulation requires
As a registered provider, Caring Companions must meet recognised care, governance and safeguarding standards and remain open to independent scrutiny.
- Required standards of care and governance
- Robust safeguarding arrangements
- Appropriate recruitment, training and staff support
- Clear leadership and accountability
- Openness to inspection and scrutiny
Public information
Our CIW inspections
CIW inspections consider areas such as the quality and safety of care, safeguarding practices and leadership. Inspection information is published by CIW and can be viewed through the official provider record below.
We display our Service Provider ID openly so families can identify the correct registered service and review information from the regulator directly.
Our 2025/2026 annual return
View the information Caring Companions is required to publish as a registered care provider in Wales.
View our annual return (opens in a new tab)Official CIW provider record
Caring Companions Limited
Service Provider ID: SIN-00010057-QTWC
Questions about our regulation?
Speak with our local team
We will explain how our service is regulated and answer questions clearly and professionally.